Holyoke Transitional Support Services
Your recovery journey starts today. Our safe, supportive center helps you stay sober before transitioning to residential care.
Phoenix House Transitional Support Services (TSS) serves adult men who are no longer experiencing physical withdrawal from alcohol or other drugs, but who need a controlled environment to maintain sobriety and learn skills for sustaining recovery.
Key components of the program include a structured daily schedule, case management services, and self-help groups. Psycho-educational groups are also offered to the patients with a goal of allowing them to better understand and deal with their illness. The program, which typically lasts thirty days, emphasizes the identification of each patient’s strengths and needs, and uses evidence-based practices to address them. The program provides comprehensive clinical evaluations and develops a detailed transition plan that helps each patient find a state-funded, long-term residential addiction treatment program.
Most major insurance plans and all major credit cards are accepted.
Our treatment philosophy is based on the understanding that addiction is a chronic disease. Individuals suffering from substance use disorders deserve evidence-based treatment in settings that offer privacy and dignity.
Insurance and Payment Options
Our experienced staff is skilled at working with all types of insurance providers to help you access the treatment you need. Phoenix House is an in-network provider for most major insurance carriers, managed care programs, and Medicaid.
What is Phoenix House New England?
Phoenix House is a nationally recognized and accredited behavioral healthcare provider, specializing in the treatment and prevention of substance use disorders and co-occurring substance use and mental health disorders. Phoenix House is a not-for-profit organization with nearly 50 years of continuous experience and programs in ten states.
How do I get admitted to your program?
Call Phoenix House at 1 888 671 9392. We can typically see you for an assessment and admit you to a program within 24 hours.
What type of professionals will be working with my loved ones in treatment?
Phoenix House New England maintains a full team of licensed professionals who will be working with your loved one. Depending on the treatment program, this team may include medical doctors, nurse practitioners, social workers, drug and alcohol dependency counselors, and other qualified specialists.
Phoenix House TSS is affiliated with the local YMCA.
Patients periodically attend art, cultural, and sporting events and participate in local recreational activities.
On a weekly basis, patients may volunteer at the local community food bank and rescue mission.
Alex started experimenting with marijuana in middle school, and eventually progressed to prescription drugs and heroin. Finally, he got help at our Phoenix House Academy in Dublin, New Hampshire. Treatment “changed my life,” he said. “It showed me that you can be happy without the use of drugs.”
Mothers and their young children live together in our warm, welcoming Mother and Child Programs, where addiction treatment is offered alongside parenting education, day care, and other services—because families recover best when they recover together.
24 million Americans struggle with substance abuse, and that number includes someone you know— whether it’s your family member, your neighbor, or even you. If you or someone you love has a problem, we are here to help, providing compassionate care for clients across the country. Find a treatment location near you.
At our Mother and Child Program, photographer and educator Rob Goldman collaborated with our clients to tell their stories using portraiture and recordings. This multimedia “Just Like Me” Project puts names and faces on the struggle of addiction and shares the miracles of recovery, self-discovery, and hope.
Pop superstar Beyoncé was so moved when she met our clients that she and her mother, Miss Tina Knowles, created this innovative program at our Phoenix House Career Academy in Brooklyn. At the Center, we teach clients valuable vocational skills for a new career—and a new life—in recovery.
Many of our teen clients describe their life during addiction as “going nowhere.” Here, they explain how our Academy’s wonderful staff and unique combination of treatment and academics helped them get their lives back on track.
Every day, our courageous patients and expert staff work together to fight addiction. Take a look at the Phoenix House approach and the array of programs and services—from counseling and family therapy to yoga and the arts—that help our patients build new lives in recovery. Learn more about our programs and find a treatment location near you.
Our clients of all ages are transformed through treatment into healthier, happier individuals. Here, as some of our teens share their stories of struggle and success, they all agree on one thing: “Phoenix house saved my life.” Learn more about our programs and find a treatment location near you.