Phoenix House New York

Vincenzo Panico

Clinical Director

New York"Our clients are treated as human beings, not as numbers. We have a committed agency, vocational and educational services, and we’re always looking to improve."

Vincenzo has worked with Phoenix House since the beginning of his career in addiction treatment, beginning as a junior counselor and now serving as clinical director of the Phoenix House Career Academy in Brooklyn, New York.

Vincenzo decided to work in addiction treatment after he went through treatment for his own addiction to drugs. Following his recovery, Vincenzo says, “I decided this was what I wanted to do. I wanted to help people.”

Vincenzo, who started working with Phoenix House in 2003, has received a year of training in human services through Addiction Recovery Services and did an internship counseling both clients suffering from mental illness and chemical abuse and clients with traumatic brain injury. Beginning as a junior counselor in Phoenix House Long Island City Center, Vincenzo worked to become a Credentialed Alcoholism and Substance Abuse Counselor (CASAC) as he counseled clients who were receiving detoxification services.

Vincenzo then transferred to Phoenix House Career Academy, where he worked as a senior counselor in induction and then as a CASAC manager. As a CASAC manager, he was responsible for supervising the counselors and staff and for overseeing records, compliance, and building operations. Vincenzo now serves as clinical director, which makes him responsible for groups, implementing clinical services, and overseeing compliance.

Phoenix House Career Academy provides a vocational school on site, along with substance abuse treatment—a model that can transform a client’s life, not just with treatment but through added job skills and life skills. Vincenzo says the best moment of his job happens when a client completes treatment: “You watch them grow and watch them get their life together, and they’re gainfully employed or they’re enrolled in school. When they walk out that door a success, you know why you come to work every day.”

Vincenzo says that Phoenix House succeeds in changing lives thanks to its committed staff: “Our clients are treated as human beings, not as numbers. We have a committed agency, vocational and educational services, and we’re always looking to improve. We’re always looking at new ideas and how to help people.”