Taylor Shay

Clinical Supervisor

Virginia“The success of the clients is inspirational. Every day, no matter how hard the work gets, it energizes me to know I am able to help others to better their lives."

Taylor Shay has been working in the human services and psychological counseling field since 2002 and graduated with her master’s degree in counseling psychology in 2004.

Taylor became interested in social services, mental health counseling, and substance abuse counseling in high school after taking a psychology course and learning about mental health, addiction, and human struggles. “I became extremely fascinated with psychology and human behavior and realized that it was the field I wanted to learn more about so I could be helpful to others,” she says. Taylor has a Bachelor of Arts in Psychology and a Master of Science in Psychology, with an emphasis in Marriage and Family Therapy from California State University, Chico. She graduated with distinction and is licensed in both California and Virginia. She is also working towards becoming a Licensed Professional Counselor in Virginia.

After graduation, Taylor worked for 4 years at Victor Community Support Services, providing comprehensive mental health and rehabilitation services to adults, children, adolescents, and families. She opened her own private practice in 2007 and continued her practice for two years before moving to Sacramento, California. She then worked at Heritage Oaks Hospital, an inpatient hospital that treats substance abuse disorders and mental health disorders for adolescent, adult, and geriatric populations. She was a clinical social worker from 2009 to 2010 and was promoted to the director of social services in 2010. She provided administrative leadership and clinical supervision to the social services and recreational therapy departments until 2012, when she moved to Virginia.

When Taylor moved to Virginia she pursued work at the Phoenix House Counseling Center after hearing that Phoenix House Mid-Atlantic had a reputation for providing quality counseling and substance abuse treatment for adults and adolescents. “I realized it was a place I wanted to work because of the staff and their genuine interest in caring for the clients,” Taylor says. “The staff were respectful of the clients and their journeys and seemed to work well as a team to provide the best clinical care for the clients.”

Taylor started as the primary counselor for the partial hospitalization program and worked to build up that program. This program provides 30 hours per week of outpatient counseling and psychiatric evaluation for clients who are at risk for severe withdrawal and have moderate emotional, behavioral, and/or cognitive difficulties. Taylor says, “I believe in the treatment we provide because I have witnessed so many positive changes in our clients, as well as long term success.”

Taylor says the Phoenix House Counseling Center offers stability, structure, intensive education on substance abuse, addiction, and dual diagnosis. In the program, Taylor and the other staff counselors use treatment methods such as, but not limited to, motivational interviewing, cognitive-behavioral therapy, solution oriented therapy, twelve-step facilitation therapy, dialectical behavioral therapy, and strength-based therapy. The center also provides case management to assist clients in navigating legal, educational, and vocational areas.

“The success of the clients is inspirational. Every day, no matter how hard the work gets, it energizes me to know I am able to help others to better their lives,” Taylor says. “I count myself lucky to be a part of our clients’ journeys towards sobriety and to be a witness to their ability to get physically, emotionally, and mentally stronger.”