Program DirectorNew York“I like placing value in the client’s success and being part of that experience,” Paul says. “It’s not because I’m getting something in return. I’m seeing people living better, making better choices – and that’s what I get in return.”
Paul Pitts has worked with Phoenix House since 2004 in clinical and director roles. Paul is certified in health education, addiction, and in alcohol substance abuse counseling. He has a master’s degree in health education and promotion, a Master of Public Health from City University of New York School of Public Health, and expects to earn his doctorate from CUNY in 2016. Paul is an adjunct instructor at Lehmann College and teaches in the certified alcohol substance abuse counselor program.
In his previous career, Paul worked at for-profit agencies where he found the work exciting and challenging but sometimes wished for more fulfilling work. Paul operated his own business, K-Creations, for four years before a friend asked him if he had ever thought of becoming a counselor. Paul came to Phoenix House Short-Term Residential Program in Bronx, New York, in 2004 to work as a counselor. “Once I became a substance abuse counselor, I never turned back,” Paul says.
Paul went on to serve in multiple roles at Phoenix House, as a senior counselor, CASAC manager, and a clinical director at the same Phoenix House program. He supervised staff, provided staff training, and built relationships within the community. He also met with community leaders and other local organizations to enhance the program’s commitment to its community.
Paul is now program director at the Jack Aron Community Residence in Manhattan, New York. He continues to supervise staff, oversee the program’s compliance with regulations, meet with community leaders, and participate in community activities. He finds that his original career in customer service translates perfectly to the field of addiction treatment: “I like placing value in the client’s success and being part of that experience,” Paul says. “It’s not because I’m getting something in return. I’m seeing people living better, making better choices – and that’s what I get in return.”
Paul says Phoenix House changes lives because the staff members are passionate about what they do: “This passion goes through each and every one of them–the passion to support, teach, assist, and to provide effective services.”