Phoenix Houses of Texas, Inc. presents our newest team members.
Jessica Batts, MACL – Manager of Administration at Dallas Regional
Jessica joined Phoenix House in April 2012 as the Regional Manager of Administration and Contracts. Prior to joinng Phoenix House, she had extensive experience working with the dual diagnosis population, with a specialty in the re-entry court programs. She has held a leadership position in working with the Felony, Misdemeanor, and Competency Courts of Dallas County where she was responsible for maintaining contractual compliance. Her experience also includes discharge planning for a residential treatment center, crisis assessment, intervention, outreach, and family education. She holds a B.S. in Psychology from Xavier University of Louisiana and a Masters in Clinical Psychology from Argosy University.
Jessica’s goals for Phoenix House include implementing and monitoring internal controls associated with the contract compliance. She also wants to continue identifying, clarifying, and reporting on quality compliance criteria.
Cresie Wilson, MBA-HCM – Insurance Manager, Outreach and Assessment at Dallas Regional
Cresie joined Phoenix House in April 2012. She has over 10 years of experience in Managed Behavioral Health Organizations (MBHO). Her experience includes Regional Operations Management, Contract Compliance, and Provider Network Management within the healthcare industry. Cresie is Six Sigma certified and holds a B.S. in Sociology / Social Work and a Masters of Business Administration with a specialization in Healthcare Management.
Cresie’s goals are to develop the insurance initiative for the Texas region and increase community awareness of Phoenix House clinical programs and services.
Steve Thomason, LMSW, LCDC – Director of Austin Academy
Steve joined Phoenix House in May of 2012. Steve obtained his Master of Social Work from The University of Texas at San Antonio and his Bachelors in Psychology from Texas State University. Steve is a strong advocate for 12 Step Recovery and believes that addiction does not occur in a vacuum, but rather in the context of a contributing system.
As Clinical Director of Starlite Recovery Center, he was responsible for the development and implementation of Adult, Adolescent, and Family clinical programming. At the foundation of his philosophy is the desire to emphasize the importance of including the family in the recovery process and developing a strong continuum of care for each client and family system.
Steve’s goals for Phoenix House Austin include the development and implementation of a 12 Step Model to coincide with existing CBT and Solution Focused Programming. He is also enhancing the Family Program to include Chemical Dependency Education, Family Roles, Boundary Setting, and Enabling.
Welcome, new team members, to the Phoenix House family!