Key to Success – Orange County Wraparound Services

Friday, August 3rd, 2012

Phoenix House Orange County Youth BasketballPhoenix House Orange County (PHOC) is the newest provider of Orange County Wraparound Services. The program uses Ten Wraparound Principles to engage at-risk youth and their families in customized community-based services geared toward reducing the likelihood of residential placement. If youth have been placed away from their caregivers, services focus on supporting them and working toward placement in less-restrictive environments, including transition back to their homes. Services are available to children and youth age one month to 18(+) years, with a history of emotional or behavioral difficulties and a risk of residential placement or placement in a more restrictive level of care.

Wraparound is unique in that the family is the client and all family members’ strengths and capabilities are integrated into services. Scott VanCamp, the Director of the Orange County Wraparound Services stated: “The essence of Wraparound is the focus on family strengths, and family voice and choice. It is through the understanding and application of these unique qualities of our Wraparound families, that we can effectively address needs in a collaborative and sustainable fashion. Each Wraparound family is engaged with an applied understanding and appreciation of that family’s uniqueness, and Phoenix House Wraparound acknowledges the privilege that it is to collaborate with all participants in this remarkable process.”

Phoenix House Orange County Hands MuralTEN WRAPAROUND PRINCIPLES:

• Family Voice/Family Choice • Team-Based • Natural Supports

• Collaboration • Community-Based • Culturally Competent

• Individualized • Strength-Based • Persistence • Outcome-Based

The effectiveness of this approach may be illustrated with the following success story. A teenager, “Mark,” was referred to the program due to behavioral issues, use of illegal drugs, gang association, school failure, and criminal behavior. Phoenix House Orange County in Santa AnaHe was in jeopardy of being incarcerated for a longer period of time and possibly not reunifying with his family due to his continuing substance abuse and behavioral issues. Moreover, “Mark” was cared for by a single mother who had difficulty maintaining a safe and structured home environment for him and his three siblings.

Immediately after the referral, “Mark” was assigned a Youth Partner and quickly developed a great rapport with him. The Youth Partner supported “Mark’s” journey to recovery and stability; he also became a positive male role model. The mother, in turn, was learning from a Parent Partner who helped her create and establish home rules as the ground for positive interactions with children. The Care Coordinator facilitated monthly Family Team Meetings and several Emergency Team Meetings. She also helped to coordinate services for “Mark” and his family. The clients were encouraged to focus on their strengths that allowed them to acknowledge each other’s positive attributes, which was a foreign concept to them at the start, back in May 2011. Now, they can be seen as a model family to others, demonstrating resiliency and unity. “Mark” is on track to graduate with a high school diploma and rarely misses a day of school; he also works, while his mother started her own food business. Phoenix House created an opportunity for all of them to pursue their dreams to become self sufficient.

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